Card Payment on the enforeDonner 2 - Onboarding

  • Updated

The card payment on your enforeDonner 2 has been successfully activated and you would now like to make test payments to check that everything is working smoothly? No problem. Here you can find out how to proceed after the card payment has been activated on your enforeDonner 2.

Would you prefer to watch the process on video? Then switch to this How-To.

Requirements

  • Your enforeDonner 2 has been activated for card payment
  • You have a card to make test bookings with your enforeDonner 2

Check Configuration

To check whether card payment is provisioned for your device and your configuration is activated, proceed as follows:

  1. Lock the screen.
    To do this, swipe from left to right to open the POS menu and tap on LockScreen.svg Lock Screen.Capture d’écran 2024-03-01 à 16.15.33.png
  2. Tap on gear.png.Capture d’écran 2024-03-01 à 16.16.20.png
  3. Tap on [Payment Terminal].Capture d’écran 2024-03-01 à 16.17.02.png
  4. Make sure that a 0 is displayed in the Self-test field.Capture d’écran 2024-03-01 à 16.17.50.png
  5. Scroll to the bottom and tap on Update Configuration.

    Make sure that you do not tap on Decommission Device, as this would permanently deactivate the device!

    Capture_d’écran_2024-03-01_à_16_19_14.png
  6. Tap on NavbarBack.svg to return to your cash register.Capture d’écran 2024-03-01 à 16.21.23.png

    The icon NavbarBack.svg is located behind the camera.

  7. In the POS menu, open Business Account > Devices.
  8. Tap on Device Usage.Capture d’écran 2024-03-01 à 16.22.25.png
  9. Check that your enforeDonner 2 is selected in the Payment terminal field.Capture d’écran 2024-03-01 à 16.23.11.png

If you use an enforeDasher or enforeComet as your main cash register, it is necessary to add your enforeDonner as a payment terminal in the Device Usage of your enforeDasher or enforeComet.

Perform Test Bookings

After you have checked the configuration of your enforeDonner 2, you can make a test booking. Proceed as follows:

  1. In the POS menu, open Sales > Register.
  2. Take an order.
  3. Tap on NavbarCheckmark.svg to check out the order.Capture d’écran 2024-03-01 à 16.24.16.png ⮕ The Select Payment Method window opens.
  4. Select Card Payment.Capture d’écran 2024-03-01 à 16.24.55.png
  5. Tap on [Next].
    ⮕ The tip query opens.

    Do not enter a tip for your test bookings, since tips cannot be canceled later.

  6. Tap on None.Capture d’écran 2024-03-01 à 16.43.15.png
  7. Place your card on the enforeDonner.Capture d’écran 2024-03-04 à 11.04.15.png
  8. Select whether you would like to receive a receipt.
  9. Tap on [Confirm].Capture d’écran 2024-03-01 à 16.45.38.png ⮕ You have successfully completed your test booking.

Cancel Test Bookings

  1. In the POS menu, open Sales > Sales History.
    ⮕ The view of all completed bookings opens.
  2. Swipe from right to left over the test booking you have made.
  3. Tap on CancelItem.svg.Capture d’écran 2024-03-01 à 16.47.27.png ⮕ The Void Invoice window opens.
  4. Select any cancelation reason.
  5. Tap on [Void].Capture d’écran 2024-03-01 à 16.51.10.png ⮕ The Void Invoice window opens.
  6. Select enforeDonner.Capture d’écran 2024-03-01 à 16.52.19.png
  7. Tap on [Next].
  8. Select whether a receipt should be issued.
  9. Tap on [Complete].
    ⮕ You have successfully canceled the test booking.

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