Gastro Checkout Workflow in enforePOS

  • Updated

In restaurants, there are different workflows depending on the business. In enforePOS, you can customize your checkout workflow by defining the settings that best suit your daily business activities. For example, you can choose to work with or without Order Tracking or use the Order Management (kitchen monitor) when preparing dishes and, in this way, display your processes in enforePOS.

In this How-To, we show four examples to outline the optimal checkout workflow for your restaurant.

Requirements

  • You work with a Gastro register

Without Course Management & Order Tracking

The following is an example of a Gastro checkout workflow without using courses or order tracking. With these settings, the order is only taken and checked out.

Settings

  • The Use Courses option under Sales > Sales Settings is disabled Bildschirmfoto_2023-03-07_um_11.28.50.png
  • The No Tracking option under Order Management > Order Settings > Assembly Locations is activated Bildschirmfoto_2023-03-07_um_11.29.19.png
  1. In the POS menu, open Sales > Register.
  2. Take your guests' orders by tapping on the respective sales items. Bildschirmfoto_2022-11-29_um_11.03.55.png ⮕ The selected order items are listed in the basket on the right. The order items are displayed as Unprocessed.
  3. Tap [Take Order].

    In order to checkout a Gastro order, it is necessary to tap the [Take Order] button first. Without this step, you can only do a split settlement.

    Bildschirmfoto_2022-11-29_um_11.10.13.png⮕ The [Take Order] button is now grayed out. In addition, the statuses of the line items are no longer displayed.
  4. Tap NavbarCheckmark-15.png to check out the order. Bildschirmfoto_2022-11-29_um_11.10.56.png The checkout process for the order starts. In the How-To Overview - Checkout and Accounting we have listed all payment options in enforePOS.

With Course Management & Without Order Tracking

The following is an example of a Gastro checkout workflow with course management and without order tracking. With these settings, you can take orders by courses and check them out directly after taking the order, without having to process them in the kitchen.

Settings

  • The Use Courses option under Sales > Sales Settings is activated Bildschirmfoto_2023-03-07_um_11.34.47.png
  • The No Tracking option under Order Management > Order Settings > Assembly Locations is activated Bildschirmfoto_2023-03-07_um_11.29.19.png
  1. In the POS menu, open Sales > Register.
  2. Take the orders for the first course by tapping on the respective dishes. Bildschirmfoto_2023-03-07_um_12.57.25.png
  3. Take the orders for the second course by tapping on the respective dishes. Bildschirmfoto_2023-03-07_um_12.57.46.png⮕ The selected orders are listed in the basket on the right. The line items are displayed as Unprocessed.
  4. Tap [Take order].

    Bildschirmfoto_2023-03-07_um_12.59.44.png ⮕ The [Take order] button is now grayed out. In addition, the statuses of the line items are no longer displayed.

  5. Tap NavbarCheckmark-15.png to checkout the order. Bildschirmfoto_2023-03-07_um_14.07.15.png The checkout process for the order starts. In the How-To Overview - Checkout and Accounting we have listed all payment options in enforePOS.

With Course Management & Order Tracking

The following is an example of a Gastro checkout workflow with course management and order tracking. With these settings, the cook in the kitchen is notified regarding the preparation of an order and can mark the order as Delivered so that the waiter can checkout the order.

Settings

  • The Use Courses option under Sales > Sales Settings is activated Bildschirmfoto_2023-03-07_um_11.34.47.png
  • The Track Assembly per Order Item option under Order Management > Order Settings > Assembly Locations is activated Bildschirmfoto_2022-11-29_um_13.46.32.png

    Make sure your Build To Order sales items are linked to the correct assembly locations when working with order management.

  1. In the POS menu, open Sales > Register.
  2. Take the orders for the first course by tapping on the respective dishes. Bildschirmfoto_2023-03-07_um_11.51.54.png
  3. Take the orders for the second course by tapping on the respective dishes. Bildschirmfoto_2023-03-07_um_11.52.16.png⮕ The selected orders are listed in the basket on the right. The line items are displayed as Unprocessed.
  4. Tap [Take Order].Bildschirmfoto_2023-03-07_um_11.52.31.png ⮕ The [Take Order] button is now grayed out. The status of the line items changes from Unprocessed to Recorded. Bildschirmfoto_2023-03-07_um_12.06.07.png

    If you want to work with the chef's hat, select the appropriate assembly locations for the order in the POS menu under Sales > Sales Settings > Build To Order. Then tap ChefsHat-2048.svg to let the kitchen know to prepare the orders.

  5. Switch to Order Management (Kitchen Monitor) via the POS menu Order Management > Order Assembly.

    Make sure you have selected the correct assembly location at the top right to find your orders.

  6. Tap the respective order items as soon as they have been prepared by the kitchen. Bildschirmfoto_2023-03-07_um_12.29.20.png⮕ The statuses of the order items change to Delivered and disappear from the view.
  7. Switch back to the cash register view via the POS menu Sales > Register.
  8. To load your order back into the cash register, tap the order switcher OrderSwitcher-15.png. Bildschirmfoto_2023-03-07_um_13.31.19.png⮕ The Active Orders window opens. All orders that have not yet been checked out are displayed.
  9. Tap on the order. Bildschirmfoto_2023-03-07_um_12.31.41.png⮕ The order is loaded into the cash register and can be edited or checked out.
  10. Tap NavbarCheckmark-15.png to checkout the order. Bildschirmfoto_2023-03-07_um_12.38.24.png The payment process for the order starts. In the How-To Overview - Checkout and Accounting we have listed all payment options in enforePOS.

With Course Management, Order Tracking & Explicit Delivery

The following is an example of a Gastro checkout workflow with course management and order tracking. With these settings, the cook in the kitchen is notified regarding the preparation of the order and can mark the orders as Ready for Delivery so that the waiter can mark the order as Delivered and eventually checkout the order.

Settings

  • The Use Courses option under Sales > Sales Settings is activated
  • The option Items/Dishes must be explicitly marked as served is activated Bildschirmfoto_2023-03-07_um_12.44.03.png
  • The option Track Assembly per Order Item under Order management > Order Settings > Assembly Locations is activated Bildschirmfoto_2022-11-29_um_14.39.03.png
  1. In the POS menu, open Sales > Register.
  2. Take the orders for the first course by tapping on the respective dishes. Bildschirmfoto_2023-03-07_um_12.57.25.png
  3. Take the orders for the second course by tapping on the respective dishes. Bildschirmfoto_2023-03-07_um_12.57.46.png⮕ The selected orders are listed in the basket on the right. The line items are displayed as Unprocessed.
  4. Tap [Take Order].Bildschirmfoto_2023-03-07_um_12.59.44.png
    ⮕ The [Take Order] button is now grayed out. The status of the order items changes from Unprocessed to Recorded.Bildschirmfoto_2023-03-07_um_12.59.58.png

    If you want to work with the chef's hat, select the appropriate assembly locations for the order in the POS menu under Sales > Sales Settings > Build To Order. Then tap the Chef's hat ChefsHat-2048.svg to let the kitchen know to prepare the orders.

    ⮕ The statuses of the order items change to In Preparation. Bildschirmfoto_2023-03-07_um_13.00.07.png
  5. Switch to the Order Management (Kitchen Monitor) via the POS menu Order Management > Order Assembly.

    Make sure you have selected the correct assembly location at the top right to find your orders.

  6. Tap on the respective order items as soon as they have been prepared by the kitchen. Bildschirmfoto_2022-11-29_um_15.19.43.png⮕ The statuses of the order items change to Ready for Delivery. Bildschirmfoto_2022-11-29_um_15.24.57.png
  7. Switch back to the cash register view via the POS menu Sales > Register.
  8. To load your order back into the cash register, tap the order switcher OrderSwitcher-15.png.Bildschirmfoto_2023-03-07_um_13.01.47.png⮕ The Active Orders window opens. All orders that have not yet been checked out are displayed.
  9. Tap on the respective order.

    The order that is processed in the order management (kitchen monitor) and ready for delivery is highlighted in orange color. This background color makes it easier for you to find the right order to bring to the guest.

    Bildschirmfoto_2023-03-07_um_13.01.56.png ⮕ The order is loaded into the cash register and can be edited or checked out.
  10. Tap NavbarCheckmark-15.png next to the respective line items to mark them as Delivered.Bildschirmfoto_2023-03-07_um_13.02.14.png The statuses of the line items change from Ready for Delivery to Delivered.
  11. Tap NavbarCheckmark-15.png to checkout the order. Bildschirmfoto_2023-03-07_um_13.02.30.png The payment process for the order starts. In the How-To Overview - Checkout and Accounting we have listed all payment options in enforePOS.

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