POS location sales without an assigned staff member (counter sales)

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Do you want to implement counter sales, which means that the sale of a sales item is assigned to your POS location rather than to a staff member? You will learn how to do that in this How-To.


  • You have enabled the options Assign staff member to each sales item and Allow location sales without assigned staff member under Sales > Sales Channels in the Sales tab

Counter Sales in the Cash Register

  1. In the POS menu, open Sales > Register.
  2. Select the sales item you want to sell. Screenshot_2022-09-30_at_16.54.32.png⮕The Select Staff Member window opens.
  3. To assign the sale of the sales item to the POS location and thus create a counter sale, tap on Do not assign sales to a staff member. Screenshot_2022-09-30_at_16.55.13.png⮕ The sales item is marked as Counter Sale in the basket and can now be checked out.Screenshot_2022-09-30_at_16.55.50.png

    It is possible to assign individual sales items to different staff members within a checkout process. In this process, the option Counter Sale is treated like a staff member.

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