Online Store - Ordering Process for the Customer - Delivery

  • Updated

In this How-To, we will show you an example of the process of an order for delivery that customers make on your online presence. In our example, the customer wants to pay for the order upon delivery.

Requirements

Place Order

  1. Select Shop on your online presence to go to the sales item selection.
    Screenshot 2023-08-16 at 13.56.47.png
  2. Tap on a sales category to see the related sales items or use the search function to find the sales item you want. Screenshot 2023-08-16 at 13.57.57.png
  3. Select the desired sales item and the sales type Delivery.
  4. Tap on [Add To Basket].Screenshot 2023-08-16 at 13.59.44.png
  5. Enter the delivery address and tap on [Confirm]. Screenshot 2023-08-16 at 14.01.14.png⮕ The sales item is added to the basket.
  6. Tap on [Basket] to go directly to the basket.

    Alternatively, tap on OPRShoppingCart.svg.

    Screenshot 2023-08-16 at 14.02.26.png⮕ The view changes to the Basket page.
  7. If you want, you can edit your order in the shopping basket: Screenshot 2023-08-16 at 14.04.14.png
    • Change Delivery Options

      Change Delivery Options : here, you can change your delivery address, the selected store, the delivery option and the delivery time. Screenshot 2023-08-16 at 14.05.39.png
    • Change to Pickup

      Change to Pickup: here, you can change from delivery to pickup and select from which store you would like to pick up your order, if the sales item is available at multiple stores. Screenshot 2023-08-16 at 14.06.19.png
    • Number of ordered sales items

      Number of sales items ordered: tap on the number in front of the sales item in the basket to change the quantity. Screenshot 2023-08-16 at 14.07.21.png
  8. Once you have all the sales items you want to order in the basket, select [Proceed to checkout]. Screenshot 2023-08-16 at 14.09.59.png⮕ The Confirmation step is displayed.

  9. Make the following specifications in this step:

    1 - Enter your name and optionally a company name and additional information.
    2 - Add your contact details.
    3 - Select if your invoice address is the same as your shipping address. If this is not the case, please also enter your invoice address.
    4 - Choose if you want to receive emails concerning offers, events, and news.
    5 - Optionally, enter a gift card or discount code that you would like to apply to your order.
    6 - Agree to the terms of service.
    7 - Select the payment method and enter the payment details if necessary. In our example, we choose On delivery.
    8 - Tap on [Order with payment] when you have completed all the details.Screenshot 2023-08-16 at 14.14.46.png⮕ Your order is completed.Screenshot 2023-08-16 at 14.20.59.png

Provided that you have made the appropriate settings in enforePOS, at this moment the assembly slips are printed on the receipt printer of the assigned assembly location and your team can start preparing and assembling the order.

To learn about the settings you can make for sending business documents for online delivery orders, see the How-To Online Presence - Delivery tab.

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