You can open and void invoices, specify void reasons and print voided invoices directly from the cash register or from the POS menu. Alternatively, you can use the QR code of the invoice to do so.
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Open Invoices directly from the Cash Register
- Swipe from right to left on the amount.
- Tap on
.
⮕ The Sales History window opens.
- Swipe up or down to find the invoice you want to open.
- Then tap on the invoice you are looking for.
⮕ The Invoice window with the details of the invoice opens.
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Open Invoices in the POS Menu
Alternatively, you can open and void the invoice via the POS menu. Proceed as follows:
- In the POS menu, open Sales > Sales History.
⮕ The Sales History window opens. - Swipe up or down to browse the invoice history.
- Tap on the invoice you want to view.
⮕ The Invoice window opens with the respective invoice details.
- In the POS menu, open Sales > Sales History.
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Open Invoices via the QR Code
You can also access an invoice using the QR code on the invoice receipt.
Requirements
- Your enforeDasher or enforeComet is connected to a 2D barcode scanner such as the Honeywell Genesis 7580g
- You have configured the barcode scanner
Note that 1D barcode scanners, such as the Honeywell Voyage 1200, cannot scan QR codes.
- To scan the QR code, open the cash register view in the POS menu via Sales > Register.
- Then scan the QR code.
⮕ The QR code is recognized. The Invoice window opens with the respective invoice details.Alternatively, you can also scan the QR code in the invoice history under Sales > Sales History.
Find out how to void an entire invoice here.
Learn how to void individual line items of an invoice here.