Remote access allows enforeCare staff members to connect to your enfore device to assist you with setup or troubleshooting.
-
Lock screen
- Tap on
at the bottom right.
- Select System Information in the left pane.
- Tap on [Start remote maintenance access].
⮕ A window opens with a six-digit remote maintenance access code. - Tell the enforeCare staff member the six-digit remote access code.
⮕ You have successfully started the remote maintenance. Our enforeCare staff members can now view your enforePOS and assist you with your request.
- Tap on
-
Business Account Devices
- In the POS menu, open Business Account > Devices.
⮕ The view for the cash register settings opens. - Tap on the Info button in the upper right corner
.
⮕ The Device information window opens. - Tap on [Start remote maintenance access].
⮕ A window opens with a six-digit remote maintenance access code. - Provide the enforeCare staff member with the six-digit remote access code.
⮕ You have successfully started the remote maintenance. Our enforeCare staff members can now view your enforePOS and assist you with your request.
- In the POS menu, open Business Account > Devices.
-
Business Account About enforePOS
- In the POS menu, open Business Account > About enforePOS.
- Tap on Start remote maintenance access in the Device information area.
⮕ A window opens with a six-digit remote maintenance access code. - Provide the enforeCare staff member with the six-digit remote access code.
⮕ You have successfully started the remote maintenance. Our enforeCare staff members can now view your enforePOS and assist you with your request.