Do you want to keep your kitchen or restaurant staff up to date with all the information about your guests and their orders, and ensure good communication between your kitchen and service? In this How-To, we'll show you how to use the course control in enforePOS and a few little tricks to always quickly inform your staff members.
Thanks to the possibility to add options to free Build to Order sales items and link them to an assembly location, you can quickly and discreetly store information about customer requests or the current delivery status of the order. This information can be, for example, the course retrieval, the quick sending of the order or even individual comments about the operation. In this How-To, we'll show you three use cases, which you can apply.
Requirements
- You work with a Gastro register
- You have activated the course control
To make sure that the free options of your Build to Order sales item do not appear on the receipt, first make the following setting:
- In the POS menu, open Sales > Sales Settings.
- Switch to the General overview.
- Enable the option Do not show free options on Invoice.
⮕ You have successfully enabled the option. From now on, free options will not be displayed on the receipt.
Free Build to Order sales items will still be listed on the receipt. For this reason, we recommend that you choose an inconspicuous name when creating the free sales item:
- In the POS menu, open Sales > Sales Items.
- Tap [+].
- Choose Sales Item.
- Tap on Build To Order.
- Enter an inconspicuous name. In our example, we call the sales item Organic certification body DE-ÖKO-001.
- To link the sales item to an assembly location, tap on [+ Assembly Locations].
⮕ The window expands to include the Assembly Locations field.
- Tap on the Assembly Locations field.
- Select the desired assembly location.
- Tap on [Next].
- Enter the price 0 Euro.
- Tap on [Next].
- Tap on [Create].
⮕ You created the free Build to Order sales item. The created sales item is displayed in the overview.
- Tap on the free Build to Order sales item.
- Switch to the Options tab.
- Tap on [+ Add Options].
- Enter a name for the option group.
- Confirm your entry by tapping on
.
- Tap on [+ Create new Option or Option Group].
- Select Create Option Group.
⮕ The Create Option Group window opens.
- Make the desired settings.
- Tap on [Next].
- Tap [+ Add Option].
- Enter the name of the option.
- Confirm your entry by tapping on
⮕ The Create Option window opens.
- Make sure that the option price is 0 Euro.
- Tap on [Next].
- Tap on [Complete].
⮕ You have successfully created the option.
- Repeat the steps from 19 to 24 until you have created all the options you want.
- Once you have created all options, tap on [Create].
⮕ You have successfully created all free options in the Kitchen Info option group. These are listed in the Options tab.
Workaround for Information on Course Retrieval
This Build to Order sales item allows your service staff to communicate a wide variety of information to the kitchen.
Workaround for Information on Preparation
This Build to Order sales item allows your service staff to communicate a variety of information to the kitchen about your customers' food preparation preferences.
To implement such a use case, follow the steps listed above in this How-To with minor changes:
- Name the Build to Order sales item Greeting.
- Name the option group Notes - Preparation Requests.
- Create the corresponding free options.
Workaround for Information on Pickup or Delivery
This Build to Order sales item allows your service staff to communicate a wide variety of information about pickup or delivery orders to the kitchen.
To implement such a use case, follow the steps listed above in this How-To with minor changes:
- Name the Build to Order sales item We pack.
- Name the option group Take Away.
- Create the corresponding free options.