Your customer has ordered a Build To Order sales item for pickup or delivery on your online presence and you want the pickup/delivery slip to be printed directly at your assembly location? With enforePOS this is possible. In this How-To, we will show you the process as well as the necessary settings.
Delivery Orders
Requirements
- You have deactivated the option Order confirmation required in the Tracking area under Sales > Sales channels (Select online sales channel) > Delivery tab
- You have made the following settings under Order Management Order Settings:
- Sales Channel overview: You have selected the assembly location for delivery in the Delivery Assembly location field in the Delivery area in the Fulfillment tab
- Assembly Locations overview:
- You have activated the Print Assembly Slip option in the Business documents area
- You have assigned the printer for the assembly slip in the Assembly Slip Printer field in the Devices area
Procedure
- Your customer orders the desired sales item for delivery on your Online Presence.
- Your customer completes the order.
⮕ The assembly slip is printed at your assembly location.
In case your customer is not there when you bring the delivery, it can be helpful to be able to contact them via the phone number they entered when ordering online. To ensure that the customer leaves their phone number when ordering online, you can enforce this information by selecting Email and Phone under Sales Channels > Online Sales Channels > Modules tab Shop module Basic tab Required Contact Details field. Then the customer's phone number will be indicated on the assembly slip.
Pickup orders
Requirements
- You have deactivated the option Track Confirmation in the Tracking area under Sales > Sales Channels (Select online sales channel) > Pickup tab.
- You have made the following settings under Order Management > Order Settings:
- Sales Channel overview: You have selected the assembly location in the Pickup Assembly Location field in the Fulfillment tab in the Pickup area
- Assembly Locations overview:
- You have activated the Print Assembly Slip option in the Business documents area
- You have assigned the printer for the assembly slip in the Assembly Slip Printer field in the Devices area
Procedure
- Your customer orders the desired sales item on your online presence for pickup.
- Your customer completes the order.
⮕ The assembly slip is printed at your assembly location.