Send Bug Report

  • Updated

Do you want to submit a bug report? Then you can use the Send Bug Report function on your enfore device to send a bug report to the enforeCare team, who can then process your request. The bug report contains your device information. In this How-To, we explain to you how to send a bug report in enforePOS.

  1. In the POS menu, open Business Account > Devices.
  2. Tap on Info.svg.Screenshot 2023-09-27 at 14.47.48.png
  3. Tap on [Send Bug Report].Screenshot 2023-09-27 at 14.48.36.png ⮕ The Device Information window opens.
  4. Verify that your contact details are correct in case we have any questions, and add a phone number if necessary.

    The Name and Email address fields are already pre-filled. This makes it easier for us to assign the bug report to you.

    Screenshot 2023-09-27 at 14.49.33.png
  5. Enter a description in the Bug description field.

    We recommend that you enter a description that is as detailed as possible. This will help the enforeCare team to process your request.

  6. Tap on [Submit] to submit the bug report.Screenshot 2023-09-27 at 14.50.20.png⮕ The bug report is sent. You will receive a notification once the bug report has been sent successfully.
  7. Tap on [Confirm] in the message.Screenshot 2023-09-27 at 14.51.05.png⮕ The bug report is displayed in the Bug report field.Screenshot 2023-09-27 at 14.51.55.png

You can also send a bug report from the Sales Settings. To do this, open Sales > Sales Settings > General in the POS menu and tap on Info.svg..

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