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FAQs
Notifications
Why does the serial number of the customer display with payment not match the serial number of my enfore device?
Why was my payment module commissioned for another organization?
Why was my payment module decommissioned?
Why was my customer display with payment function not found?
Why is there a problem with my payment module?
Why is my payment module not yet commissioned?
General
Can I print a duty roster for my staff members from within Staff Planning?
What are the effects of taking a cash register out of service?
Which formats can be used in enforePOS for sales items barcodes?
Can I use environmentally friendly receipt rolls?
How do I start the remote maintenance access?
How is the invoice number range structured in enforePOS?
See all 33 articles
Cash Management
Can the cash ledger be started afterwards?
Can sales in Z reports and staff member reports differ?
Can I count my cash and record the cash balance?
Can I use enforePOS with a wallet?
Can I switch off cash management?
Can I track changes in the cash balance when closing the cash register?
Online Store
Can I sell vouchers in the online shop?
Can my customers add the special requests when ordering?
How many items can I include in the online store?
How can I add multiple images to a sales item?
How can I adjust the preparation time for pickup?
Can I change the order of the offered sales categories in my online store?
See all 7 articles
Online Reservations
Where can I find the delivery number of an order?
How can I select which staff members are displayed as service providers online?
Can I determine the time availability of my consulting slots?
Can I set it so that the customer address is required for each reservation?
How do I confirm a reservation?
Where can I find a view of all reservations for a specific date?
See all 17 articles
Online Presence
What are the benefits of verifying my website on Facebook?
How can customers find my online presence via Google search?
Initial Setup
What do I have to consider when setting up enforePOS for the first time?
Hardware
Can I connect an external customer display to the enforeDasher?
Which card types are supported by the enforeDonner/enforePayPad+?
Where can I find the serial number of my device?
What do I do if the label size is not displayed on the label printer?
What do I do if my barcode scanner does not work?
What are the costs when I use the enforePayPad?
See all 16 articles
Service
Can I sell sales items and services from a cash register?
Can services, units of work and sales items be listed on one invoice?
How can I send notifications and business documents to my customers regarding orders, contracts or reservations?
Hospitality Industry
What does the receipt look like?
Can I print an entertainment expense receipt after the payment?
Is it possible to set a different VAT rate for Take Away sales?
Can I take orders at the table?
Can I split the invoice at a table?
Is there a graphic floor plan?
Retail
Why are some sales items not displayed in my storage location?
Can I connect a camera to the Dasher as an anti-theft device, e.g. to monitor the checkout area?
Is my inventory adjusted with each sale?