Cancel Mixed Payment

This How-To describes new functions and workflows that are only available in enforePOS 2. This version is exclusively available to customers participating in the enforePOS 2 Early Access program.

You made a mixed payment and your customer suddenly decided that he didn't want to pay the part of the invoice with the chosen payment method after all? In this case, you can cancel the mixed payment. You will learn how to do that in this How-To.

In our example, we want to cancel a part of the invoice paid with the customer account.

1. Tap on [Payments].⮕ The Payment History window opens.
2. Swipe from right to left on the successfully completed mixed payment.
3. Tap on .⮕ The Customer Account window opens.

   If the mixed payment cannot be canceled, the mixed payment appears in the overview of active orders (accessible in the cash register via ) under On Hold and can be canceled at a later date.

4. Tap on [Pay out amount].⮕ You have successfully canceled the mixed payment.
5. Tap on to close the Payment History window and continue with the payment.

Learn more...

• Make Mixed Payments with different Payment Methods