This How-To describes new functions and workflows that are only available in enforePOS 2. This version is exclusively available to customers participating in the enforePOS 2 Early Access program.
Would you like to speed up the checkout process? In enforePOS, you have the option of specifying that issuing a receipt is skipped or that the receipt is issued automatically. In this How-To, we will show you how to do it.
You make the settings for the receipt issue mode in the sales settings of your edition in the POS menu under More > (tap on your cash register name at the top right) > Receipt tab in the Issue receipt field.
Optional (selected by default): for each checkout process, you can select in the Receipt step whether and in what form a receipt is to be issued.
Mandatory: the receipt must be issued in at least one form (SMS, email or printout) in order to complete the payment process.
Automatic: the receipt is issued automatically if you have defined in the Preselected option field how the receipt should be issued (print, email or SMS) and if you have assigned a customer whose email address or cell phone number is registered in the customer profile to the order, or if you have connected and configured a receipt printer.
Skip: the voucher options are not displayed in the payment process. No receipt is issued. The invoice can be viewed in the sales history and the receipt can be issued at a later date.
The following is the payment process at the cash register:
If you have set the option Optional for receipt output, the Receipt window opens. Here you can optionally select whether and in what form a receipt is issued. Then tap on [Complete].
If you have set the Mandatory option for receipt output, the Receipt window opens. To complete the payment process, you must select a receipt option. Otherwise, the [Done] button will remain grayed out and you will not be able to complete the payment process.
If you have set the Automatic option for receipt output, the Receipt window will not open. The receipt is issued automatically once the payment process is completed if you have defined how the receipt should be issued (print, email or SMS) in the Preselected option field when setting the receipt issue mode and if you have assigned a customer whose email address or cell phone number is stored in the customer profile to the order or if you have connected and configured a receipt printer.
If you have set the Skip option for the receipt output, the receipt output is skipped. No receipt is issued. If you want to issue the receipt at a later date, you can open the invoice in the sales history and send it by email, text message or as a printout.