With enforePOS, you can remind unpaid invoices of your customers. enforePOS supports you in this dunning process. In this How-To, we will show you how to define the settings for the different dunning levels.
There are four dunning levels in enforePOS:
Use this feature with only a few settings that you need to define for each dunning level. You can make the following settings:
enforePOS takes care of the rest for you. Specific texts are stored for each dunning level, so you don't have to worry about creating texts and can spend more time on your business. The titles of the dunning levels are also predefined.
To define the settings for each dunning level, follow these steps:
For all dunning levels, set a grace period and the time until the next due date. The grace period is the extra time you give customers to pay a dunned invoice, for example. The defined time until the next due date takes effect only after the grace period has expired.
⮕ Your entries will be taken over immediately.
From the third dunning level, you can also specify a dunning fee and interest. These are added to the open invoice amount. Dunning level 4 is considered a collection.
Make the following additional settings for dunning level 3 and collection:
By specifying your deadlines and fees, you have customized the dunning process in enforePOS.