Process Released Open Orders

This How-To describes new functions and workflows that are only available in enforePOS 2. This version is exclusively available to customers participating in the enforePOS 2 Early Access program.

Do you want to close the location business day after your staff members have completed their device business days and shifts and find that there are still open orders? In this case, you must process the released open orders. You will learn how to do that in this How-To.

1. Open Register in the POS menu.
2. Tap on .⮕ The order overview opens.
3. Tap on Still open. Here you can see the open sales or unpaid invoices of the POS location.

Cancel Order

1. Swipe from right to left on an order.
2. Tap on to cancel the order.
   ⮕ The sales order was canceled.

Postpone Sale

1. Swipe from right to left on a sale.
2. Tap on to defer the open sale.⮕ The open sale appears under On Hold.

Set Time for Resubmission

If there are still unpaid instant invoices or unpaid credit notes on your device, you can set a date for these invoices by which you want to take care of them. To do this, proceed as follows:

1. Swipe from right to left on the invoice.
2. Tap on .⮕ The Follow-up window opens.
3. Select a time for the resubmission.

   If the invoices have not been paid or the credit notes have not been paid by the time of resubmission, these invoices will reappear at this point when the location business day is closed. You can then set a new time for the resubmission.

After you have processed all open sales orders and unpaid invoices, you close your business day and end your shift. This will allow you to still complete the location business day.

Learn more...

• Close Location Business Day