In the Notifications tab, you can add email recipients for online customer orders that are executed at your respective POS location. These recipients receive a copy of the customer notifications Sales Order Acknowledgement, Sales Order Confirmation or Sales Order Cancellation. As a result, recipients are always informed about the status of a sales order. Different recipients can be defined for each customer notification.
Requirements
You have activated the respective business document for your online presence in the POS menu under Sales > Sales Channels > Online Presence > Delivery or Pickup tab in the Business Documents section
To add email recipients for online customer orders, follow these steps:
In the POS menu, open Sales > Sales Channels.
In the left pane, select the POS location for which you want to define the settings.
Switch to the Notifications tab.
Choose a customer notification. In our example, we select Sales Order Acknowledgement. ⮕ The Email Recipients window opens.
Tap on [+ Add email recipient].
Enter the email address of the recipient.
Confirm with .
Add more email recipients if necessary.
Tap on to save your entries. ⮕ The selected email recipients receive a copy of this customer notification.
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to save your entries.