You have set up your online presence and now you want to give your customers the opportunity to get in touch with you or your staff members? In this How-To, you will find out how to select a contact person and how to assign a contact email address to this person.
This email address will be displayed on your homepage and when an order is placed.
In the left pane, tap on the online sales channel for which you want to store a contact.
Tap on the Contact Person field in the General tab.
Select the staff member you want to display as a contact person on your online presence. ⮕ You have successfully added the staff member as a contact person.
Add Contact Information
Open Business Account > Staff Members in the POS menu.
Tap on the staff member to whom you want to add the contact information. ⮕ The staff member profile window opens.
Tap on [+ Add Contact Detail].
Alternatively, you can add contact information using the .
Tap in the Enter Contact Detail area.
Enter the contact information. In our example, we enter the email address of the support line.
Tap on to confirm your input. ⮕ A window for the contact information opens.
Choose what kind of contact information it is. In our example we choose Email.
Select the purpose for this contact information. In our example we choose Private.
Tap on [Next].
Tap on [Complete] to save the contact information. ⮕ You have successfully entered the contact information. The created contact information is displayed In the overview of the selected staff member. ⮕ Your online presence now displays the selected staff member with the respective stored contact information (email address).
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to confirm your input.